DollDelightsHub Privacy Policy

Overview

This Privacy Policy explains how DollDelightsHub (“we”, “us”, or “our”)

collects, uses, protects, and shares your personal information when you

visit or place an order through https://www.dolldelightshub.com/ (or

dollcc.com, collectively referred to as the “Website”).

We use SSL encryption protocol to ensure your shopping experience is

secure and reliable. All sensitive information transmitted through the

Website is protected.

What Information Do We Collect?

We only collect information that is necessary to fulfill our legal obligations,

manage our business, and provide you with better service.

Automatically Collected Information (when you visit the Website):

• Device information (browser type, IP address, operating system, etc.)
• Browsing behavior (pages visited, time spent, etc.)
• Cookie-related data (used to improve your website experience)

Personally Provided Information (when you register, shop,

subscribe, or participate in activities):

• Full name
• Billing address
• Shipping address
• Contact phone number
• Email address
• Payment-related information (processed via PayPal; we do not directly store full credit card details)

How Do We Use Your Personal Information?

We use the collected information only for the following clearly

defined purposes:

• Order fulfillment: Verify payments, arrange shipping, provide order confirmations, invoices, and tracking
• After-sales support: Handle returns, exchanges, quality issues, or customer inquiries
• Personalize your shopping experience: Recommend relevant products and display tailored content
• Communicate with you: Notify you about order status, product updates, or promotional offers (you can unsubscribe at any time)
• Comply with legal obligations: Adhere to tax, customs, anti-money laundering, and other regulatory requirements
• Conduct activities: Manage contests, surveys, special promotions, or other Website events

Legal Basis for Processing Personal Information

If you are located in the European Economic Area (EEA), we

process your information in accordance with the General Data

Protection Regulation (GDPR):

• Performance of a contract (GDPR Art. 6(1)(b)): Necessary for processing orders, shipping, etc.
• Legitimate interests (GDPR Art. 6(1)(f)): Improving services, fraud prevention, and marketing (within reasonable limits)
• Legal obligations (GDPR Art. 6(1)(c)): Compliance with tax, customs, and other legal requirements
• Consent (GDPR Art. 6(1)(a)): For non-essential marketing (e.g., newsletters); you may withdraw consent at any time (withdrawal does not affect the lawfulness of prior processing)

Your Rights (Applicable to EEA Residents) You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Object to certain processing (e.g., marketing)
• Request restriction of processing
• Request data portability

To exercise these rights, please contact us via the “Contact Us” page on the Website. We will respond within a reasonable timeframe.

Data Transfers

Your information may be transferred to countries outside the EEA (such as Lithuania, China, or the United States) to our partners or service providers. We ensure all such transfers comply with GDPR requirements (using Standard Contractual Clauses or adequacy decisions).

How Do We Protect Your Information?

• Full SSL encryption throughout the site
• Strict access controls (only authorized personnel can view your data)
• We do not store complete credit card details (handled securely by third-party processors like PayPal)
• Regular security audits and updates

Your Responsibilities:

• Keep your account username and password secure
• Choose a strong password and change it regularly
• Do not reuse the same login credentials across multiple websites

Protection of Minors

This Website is strictly prohibited for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover data belonging to anyone under 18, it will be immediately deleted.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. The updated version will be posted on this page with the new effective date, and significant changes will be announced prominently on the Website.

Contact Us

If you have any questions about this Privacy Policy, please use the “Contact Us” form on the Website or email our customer support team.

Your privacy and trust are our top priorities.

Thank you for choosing DollDelightsHub.